USA
11 days ago
Technical Analyst 4-Support

We expect candidate to have:
1. Strong business processes knowledge and concepts.
2. Implementation/Support experience on either of the area -
a) ERP - Cloud Financial Modules like General Ledger, Payables, Receivables, Fixed Assets, Projects, RMCS, PPM, JVM, Contracts, Expenses, Billing 
b) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management or
c) SCM - Inventory, OM, Procurement
Candidate must have hands on experience minimum in any of the 5 modules on the above pillars.
3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.
4. Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalisation.
5. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud.
6. Strong problem solving skills.
7. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilise the organisational resources, while setting realistic expectations to customers.
8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
9. Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.
11. High flexibility so you remain agile in a fast changing business and organisational environment.
12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.
 
# Personal Attributes:
1. Self driven and result oriented
2. Strong problem solving/analytical skills
3. Strong customer support and relation skills
4. Effective communication (verbal and written)
5. Focus on relationships (internal and external)
6. Strong willingness to learn new things and share them with others
7. Influencing/negotiating
8. Team player
9. Customer focused
10. Confident and decisive
11. Values Expertise (maintaining professional expertise in own discipline)
12. Enthusiasm
13. Flexibility
14. Organizational skills
15. Values and enjoys coaching/knowledge transfer ability
16. Values and enjoys teaching technical courses
 

Career Level - IC4

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