Overview Working as an integral part of the Technical Analyst team you will provide analysis of business requirements to produce Functional Specifications for required system changes.  Assist the business with clarifying requirements and identifying alternative solutions. Support the Development and Test team members throughout the System Development Life Cycle. 
Key Accountabilities and Main Responsibilities Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements. Investigate, gather and document requirements for enhancements to Systems Provide specialist expertise on a specification design criteria to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required. Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams. Perform peer review and sign-off of business and technical SDLC deliverables for other team members. Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Investigate and consult on pragmatic alternatives for short, medium- and long-term solutions to a problem. Provide Technical Specification effort estimates. Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group. Manage and balance client and stakeholder expectations and report and escalate where needed Work and collaborate with third and/or vendor parties to deliver integrated system solution Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications
Experience & Personal Attributes 5+ Years of demonstrable high competency as Technical Analyst or equivalent role   Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. 3+ years development experience preferable  Knowledge of Link Group’s supported IT systems is desirable. Knowledge of Link Group IT’s software development cycles is desirable. Working knowledge of SQL. Working knowledge of MS office products. Working knowledge of CRM is desirable. Solid knowledge of API and WebServices is highly desirable Solid understanding of XML Schema and JSON Schema Design is highly desirable Solid understanding of Swagger and RAML 2.0 is highly desirable Solid understanding of .Net design principles is highly desirable  Mulesoft anypoint platform experience is preferable   Working knowledge of Cloud based IT solutions (Azure) is highly desirable Working knowledge of PEGA or similar automation systems is highly desirable   A good understanding of structured project delivery methodologies  Ability to work independently and provide guidance and recommendations on solution designs and project improvements Ability to learn new technologies, and be able to work and deliver high quality documentation in a challenging environment Sound organisational skills, with the ability to prioritise conflicting tasks in order to meet strict deadlines Excellent communication skills (written and verbal) with the ability to effectively liaise with internal and external clients Exceptional analytical skills in order to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Sound understanding of IT application and system design best practice.  Experience working in an outsourced or offshored environment.  Self-motivated with a strong team spirit Adaptability to working hours in order to meet business needs.  Tertiary Qualifications or equivalent experience in IT or a related field highly desirable.