We’re active members of the communities we serve. That’s why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary. The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us! We're active members of the communities we serve. That's why at Stantec, we always design with community in mind. Opportunity: We are looking for a Technical Analyst with proficiency in SQL/ PL-SQL, Oracle HRMS, HCM and ORC to be part of the evolution and enhancement of our Oracle E-Business Suite modules, Projects, Payroll and HRMS, to meet the needs of our business. As a Technical Analyst, you will collaborate with technical analysts and end-users to resolve tier 2 incidents/problems, perform regular and on-demand service delivery activities, and monitor/resolve processing exceptions by using knowledge of the front-end system procedures and data dependencies. You will also provide functional expertise in assigned project roles on implementing Oracle solutions. The successful candidate will be based in our Pune, IN office. Key Responsibilities: - Provide functional/ Technical expertise for assigned role on supporting Oracle HRMS, HCM, ORC and other HR implementations. - Contribute to the regular support, solution design, configuration, integration, testing, training, knowledge-transfer activities, and post-production support requirements. - Guide the team with best business practices of the functionalities of Oracle HRMS solutions. - Execute a variety of tasks in support of acquisition migrations. - Collaborate with and/or escalate incidents to functional developers/technical analysts when resolution through front-end does not appear evident. - Identify opportunities to reduce or prevent incidents occurring such as educating/training end-users, or functional/technical changes. - Log service requests with vendors and coordinate diagnostics, requested actions, and perform testing. - Plan, prepare and execute functional and system testing, assist in issue resolution; and develop test cases as required. - Consult business and system analysts on end-user system practices. - Adhere to Stantec’s Solution Delivery Framework, Incident Management, and Change Management procedures. Qualifications: - Strong customer service orientation. - Strong verbal and written communication skills with a professional demeanor. - Strong interpersonal, organizational, time management, problem solving, and analytical skills. - Understanding of end-user system practices and processes for a particular business domain. - Strong system troubleshooting skills. - Understanding of ITIL (IT Infrastructure Library) practices. - Highly self-motivated and directed. - Keen attention to detail. - Experience working in a team-oriented, collaborative environment. - Limited off hours work required to support period close, year end and systems change activities. - Demonstrated proficiency with the following: - SQL / PLSQL - Microsoft Office Suite - Atlassian Suite experience is an asset. - Understanding internal system flows for a particular application domain. Education and Experience: - College or higher education and 5 or more years equivalent work experience in a relevant business domain. - Experience with SQL/PL-SQL - Experience with Oracle HRMS. - Good understanding of HR and Payroll principles, concepts, and processes. - Experience with any of the multiple functional areas in Oracle HCM space (HRMS, Finance, Payroll, Talent, Performance, Compensation, Learning Management) - Oracle HRMS, Payroll, Timecards full-cycle implementation experience is an asset. - Understanding of the functional configuration and system flows that underpin an application to deliver functionality. - Off-hours work required to support end users. **Primary Location:** India | Pune **Organization:** Stantec IN Business Unit **Employee Status:** Regular **Job Level:** Nonmanager **Travel:** No **Schedule:** Full time **Job Posting:** 05/07/2024 05:07:38 **Req ID:** 1000461