Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

What you will do:

You will report into the Service Operations Manager.

Perform the extraction, formulation and manipulation of data to address business requirement.Interpret analysis results and documentation.Configure Core DA software according to specifications under guidance of Solutions / Senior Solutions analystTest software against specification to ensure the product operates as specifiedIdentify causes of software problems (at product or data level)Resolve problems, escalating only after analysis and execution of well-defined testsShare findings with peers from your & other teamsCommunicate ideas in knowledge sharing forumsDevelop positive daily client relationship at peer levelAttend and contribute to client meetings, including presenting results, conclusions and recommendations in both written and verbal form.Work with multiple partners within Experian to interpret requirements and data and resolve queries.

Qualifications

What you will bring:

IT Diploma or equivalent standard with a high numeric content2+ years of working experience in the field of application / customer supportFluent EnglishFriendly attitudePresentation and facilitation skillsProactive attitudeProblem-solving skillsOrganize and prioritize your daily tasksExperience business and business metricsReadiness to develop relationships with important partnersAbility to adaptReadiness to work with remote virtual teamsGood SQL Query Language knowledgeExperience of basic coding languages (Java, python, groovy script)Third-party software understanding will be an advantageWorking knowledge of operating systems (Windows and Linux)Experienced in working on relational database management systemsBasic understanding in different project methodologies

Additional Information

We offer:

Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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