About the Role The Technical Assistant will effectively assist the Commercial Lines Underwriting team to achieve profitable underwriting results. The ideal candidate will be able to assist in maintaining superior customer relationships thereby meeting established production goals. Responsibilities and Duties + Accurately process business, utilizing established guidelines and direction from the underwriting team + Accurately research underwriting information + Efficiently determine and request the appropriate underwriting support documentation needed for each account + Performs administrative duties regarding new and renewal accounts, risk assessments, and loss runs and loss ratings. + May assist underwriters with the computation of rates and premiums for new business and renewals + Will set up, rate, and issue new business + May rate and issue renewals, process endorsements, process audits, process cancellations, update drivers lists and pull MVR’s + Pro-actively coordinate work with others in support of department objectives + Other duties as assigned Qualifications and Skills + High school or GED equivalent + Previous insurance or related work experience To apply, please submit your resume and online application Competitive Benefits Package Donegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including: + Medical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date. + 401(k) with the first 3% matched at 100%: the next 6% is matched at 50% + Paid Time Off: Paid vacation, sick days, paid holidays, & bereavement days + Career Development: Including college partnership discounts and industry designation(s) reimbursements Additional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our Benefits page. Who We Are Donegal Insurance Group provides commercial and personal insurance products through a network of independent agents in 23 states and across several regions of the U.S. In Texas, Colorado, Utah, New Mexico and Arizona, business is conducted under the Mountain States Insurance Group name; and in Michigan, business is conducted under the Michigan Insurance name. Headquartered in Lancaster County, Pennsylvania, along with four (4) regional offices located in: Athens, GA, Grand Rapids, MI, Albuquerque, NM, and Glen Allen, VA, our steady growth and successes have allowed us to establish a culture of which we're proud. Check out our Glassdoor profile where our rating speaks for itself: By joining the Donegal family, you would be joining a team of dedicated, hard-working employees, all with a common goal of providing peace of mind to our policyholders and being There when it matters most.™. Work Arrangement Donegal Insurance Group has a variety of positions that are either onsite, hybrid, or remote. With each department and position being different, the work arrangement for a specific position will be reviewed with candidates during a initial phone screening. For a fully remote position, the ideal candidate must live within our Donegal footprint (Current approved states for remote work are: AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and, WV. Please note, this list is subject to change without notice.) E-Verify Donegal Insurance Group participates in E-Verify in the following states: Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below: + Notice of E-Verify Participation Poster (English and Spanish) + Right to Work Poster (English and Spanish) Powered by JazzHR