Document ingestion is a top priority for Chubb and we are looking for an innovative, results-oriented Technical Business Analyst with experience and ambition to help drive the Ingestion program. We are looking for a passionate, dynamic and business focused Technical Business Analyst to join our Document Ingestion and Engineering team. 

As a Technical Business Analyst, you will analyze and align information technology systems with business operations by analyzing and developing innovative integrated software solutions providing internal IT support and managing Document Ingestion services and customer support, work directly with the business, external vendors and developers to document requirements and technical specifications and lead the delivery of key projects in support Domain and Platform delivery for ingestion.  This role will be key to translating business requirements to achievable Epics and user stories for technology teams.  In addition, the Technical Business Analyst will be the key Liaison between the product owner and technology teams. You will lead reporting initiatives, delivering solutions from inception to reporting submission while working within budget and timelines. Through it all, we’ll also look to you to share your ideas and manage data related projects end to end that influence how we incorporate, validate, and distribute data enterprise-wide.

This position's location is in San Pedro Garza Garcia, Nuevo Leon, Mexico, will be worked a Hybrid Work From Home scheme (3 days at the office).

Requirements

Proven experience as a business analyst in an operational environment.A sound analytical mind and able to clearly structure and effectively communicate high level and detailed business requirements.Strong business process modelling skills.Experience of mapping out ‘as-is’ and ‘to-be’ landscape and undertaking gap analysis.Experience in business change, rationalization and transformation; Ability to work independently, proactively and with versatility in responding to changing circumstances.An eye for detail, excellent communication skills and be able to interrogate reported information and challenge sources where inconsistencies are found.Proficiency in Microsoft Word, Microsoft Excel and Microsoft PowerPoint.Proven experience of process mapping and analysisInsurance industry experience as a plusFamiliarity with SQL and knowledge of relational DBs as a plus.Contribute to the design of the on-going solutions and user support required after transition.

Knowledge/Skills/Abilities/Success Factors

Bachelor’s degree or equivalent experience in Engineering (Computer Science) or business, data, engineering, mathematics or information managementInsurance or financial services domain knowledge3+ Years as a Business or Data Analyst in insuranceAbility to work with multiple teams globally.Excellent verbal, written & interpersonal communication skills.Comfort in a dynamic and fast-moving work environment