Responsibilities:
This role requires a wide variety of strengths and capabilities, including:
• General knowledge network and enterprise infrastructure systems
• Prepare technical reports by collecting, analyzing and summarizing business information
• Validate technology resource requirements and develop cost estimate and models
• Interpret, evaluate and interrelated research data to develop business analyses and projections for incorporation into strategic decision-making
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics
• Review business operations digital resources and assets to define requirements for new tech initiatives
• Actively participate in the implementation of approved changes for digital products within the department
• Create informative, actionable and repeatable reporting & data collection processes with relevant business systems
• Conduct ad hoc analyses to investigate ongoing or one-time operational issues
• Provide required support in developing and maintaining process, solution, requirement docs, checklists, and other organizational process assets
• Monitor and participate project progress activities by tracking and resolving issue, and providing assigned deliverables
Requirements:
• Bachelor's Degree in appropriate field of study or equivalent work experience
• 3-5 years experience in the Hospitality Industry
• Experience with Analytics applications; Qlik view, Adobe Analytics, Tableau
• Ability to impact operations and effect change without being confrontational
• Detail oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
Business Analyst top skills & SW proficiencies:
• Familiar with relational database concepts and client-server concepts
• Microsoft Office Suite, Visio, MS Teams
• Jira & Confluence
• Figma
• Optimal Workshop
• Agile Scrum methodology
• Process Improvement