Our client, a leader in technology solutions, is seeking a Technical Business Analyst to join their team. As a Technical Business Analyst, you will solve technical and data-related issues. The ideal candidate will have hands on experience in implementing and managing a leads-based system or other CRM related functionality. Strong problem-solving skills, excellent communication abilities, and a collaborative mindset which will align successfully in the organization. **Job Title:** Technical Business Analyst **Location:** Dearborn, MI (Hybrid - Onsite Tuesday and Wednesday) **What's the Job?** + Manage the discovery, development, delivery, and maintenance of complex technology initiatives. Solve technical and data-related issues working closely with technical architects and development staff to drive the technical direction. Triage of incidents, change requests and support tasks and data analysis as it relates to production support for the system. + This will be a hands-on technical role executing the technology roadmap and resolving escalated issues while ensuring compliance. Maintain a clear communication channel and manage changes between customers, business units and technical staff. + Collaborate with business and technology platform owners to design, validate, oversee, and lead technology implementation of projects and enhancements. + Lead technology evaluation and utilize best practices for design and implementation of assigned technical projects. + Drive the application of solid engineering practices, working with team members to troubleshoot technical issues, ensuring security and compliance protocols are followed. + Define the project scope including goals, deliverables, schedules, and budgets and manage scope changes. + Measure, monitor and communicate technology performance of applications. **What's Needed?** + Knowledge of CRM and internet lead technologies. + Experience using Microsoft platform technologies (ASP.NET Web API) and Azure. + Proficiency in SQL Server and familiarity with container-related tools like Docker Engine and Kubernetes. + Ability to maintain and enhance Maintain and enhance API integrations + Exceptional interpersonal and business communication skills (written, verbal, listening). + Ability to work independently and as a collaborative team member with a positive ‘can do’ attitude. **What's in it for me?** + Opportunity to work on complex technology initiatives and drive impactful projects. + Collaborative work environment that values innovation and continuous improvement. + Chance to enhance your technical skills and gain hands-on experience in a dynamic setting. + Engagement with a diverse team of professionals committed to excellence. + Supportive culture that encourages personal and professional growth. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.