Overview of the Role

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

 

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

 

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Technical Business Analyst t is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.

Responsibilities:

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmapEnsure that all integration of functions meet business goalsDefine necessary system enhancements to deploy new products and process enhancementsRecommend product customization for system integrationIdentify problem causality, business impact and root causesExhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and servicesAdvise or mentor junior team membersImpact the engineering function by influencing decisions through advice, counsel or facilitating servicesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years of relevant experience in an Engineering roleExperience working in Financial Services or a large complex and/or global environmentProject Management experienceConsistently demonstrates clear and concise written and verbal communicationComprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practicesDemonstrated analytic/diagnostic skillsAbility to work in a matrix environment and partner with virtual teamsAbility to work independently, multi-task, and take ownership of various parts of a project or initiativeAbility to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirementsProven track record of operational process change and improvement

Experience in one or more of the below (or equivalent) is considered a plus:

Experience utilizing and enhancing on-premise and Cloud JIRA through ScriptRunner, Roadmap, Automation for JIRA, etc.Experience with Data Analytics and Databases such as Tableau and Mongo.Experience building applications and tools with languages such as Angular, Java, Groovy, Python, and Javascript libraries.Experience within role of Product Manager.Track record of simplifying complex and straightforward technical solutions into business terms.

Education:

Bachelor’s degree/University degree or equivalent experienceMaster’s degree preferred

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Nov 20, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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