Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

Under direction of supervisor, set up and investigate claims filed by homeowners and insurance companies.

Responsibilities Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim with the approval of the supervisor. Interacts extensively with various parties involved in the claim process. Able to clearly communicate concise action plans, and present plans for moving the case to conclusion. Will demonstrate complete knowledge of the claim file process through presentation of actions and responses to client questions. Processes claims consistent with clients’ and corporate policies, procedures and “best practices” and also in accordance with any statutory, regulatory and ethics requirements. Utilizes various methods of investigation and negotiates settlement with claimants in accordance with prescribed authority. Continue education in the claims field as recommended by supervisor. Continue to learn the reporting side of the Riskmaster system. Perform other duties as assigned. Role Specific Responsibilities Qualifications High School Diploma or GED equivalent 5+ years of related work experience

 

Additional Qualifications:

Associate’s Degree preferred Proficient computer skills, especially MS Office and internet browsers. Good communication skills. Ability to multi-task and work under time/date drive deadlines. Good customer interaction, sense of urgency and problem solving skills. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software. Education High School Diploma or GEDYears of Experience Minimum of 5 years related work experienceWe Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.