From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.  

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. 

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Working Hours: North America (EST) 8:30 - 17:00 - Reminder to keep Daylight Savings in mind.

POSITION OVERVIEW:

MRI is looking for someone who is excited by a challenge and is committed to moving our products, brand and client services forward. The successful applicant will focus on the MRI products.

The position involves providing services to many of South Africa’s top property companies. This will include training, support and project implementation. Based in an office environment which is innovative, fun and caring, and offers great learning and growth opportunities.

RESPONSIBILITES:

·        Co-plan projects with projects manager.

·        Drive project implementations to ensure effective system implementation.

·        Be able to work on multiple projects simultaneously.

·        Ensure projects are delivered on time and of satisfactory quality.

·        New client training and consultancy services on MRI products.

·        Keep client decision-makers informed of progress or lack thereof.

·        Take part in project close-off meetings with clients and facilitate transfer to support procedure.

·        Regular meetings with project manager on project progress. 

·        Provide training services to existing clients. 

·        Provide training on new system features.

·        Provide product application support to existing clients.

·        Assist with analysing complex support queries.

KNOWLEDGE AND SKILLS:

·        Positive presence and mindset.

·        Good communication skills.

·        Good commercial and business acumen.

·        Strong relationship building skills.

·        Self-motivated and able to work independently.

·        Collaborative work in a team environment.

·        Excellent time management skills.

·        Good problem-solving skills.

·        Detail Orientated

·        Own transport and be able to travel (local and abroad)

·        Ideally 1 to 2 years work experience

Qualification:

B. Com (university degree), or BSc (Hons), or similar degree