Meet the Team

Become part of Cisco's innovative Mobile Packet Core support team, where we address the most advanced challenges in mobile networking worldwide. Our success is built on teamwork and technical expertise, as we work together to provide cutting-edge solutions for our customers.

Your Impact


As a key member of our support team, you will immerse yourself in the latest mobile network technologies and platforms. You will play a crucial role in resolving intricate issues across 2G/3G/4G/5G networks and applications, ensuring smooth customer interactions and contributing to technological progress.

              • Provide expert support for Cisco Mobile Packet Core hardware (ASR5500) and Virtual Packet Core/Ultra Services Platform.

              • Address and resolve sophisticated mobile network issues, enhancing customer satisfaction.

              • Utilize Linux, OpenStack, and virtualization technologies to support global customers.

              • Collaborate with diverse teams to implement innovative solutions.

              • Foster customer success through empathy and technical prowess.

Minimum Qualifications

              • Basic to intermediate knowledge of Linux systems.

              • Experience with mobile networks (2G/3G/4G/5G) and Mobile Packet Core applications.

              • Familiarity with Mobile Packet Core protocols (GTP, DIAMETER, RADIUS, PFCP, SCTP).

              • Proficiency in IP networking, routing, and switching technologies (CCNP / CCIE level).

              • Understanding of security technologies, such as IPSec, SSL, and VPNs.

Preferred Qualifications

    • Programming skills in Bash or Python.

    • Cisco Certifications: CCNA, CCNP, or CCIE.

    • Certifications in virtualization technologies (OpenStack, VMware, Kubernetes).

    • Advanced Linux/Unix system administration skills (Debian/Red Hat).

    • Experience with service provider customer base, particularly mobile service providers.

#WeAreCisco


#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together, and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!