Essential Job Duties and Responsibilities

Responsible for fluid dispensing and conformal coating applications support and providing expert applications advices to our distributors and customersUnderstand customers' applications requirements, develop suitable fluid dispensing/coating process parameters and recipes, and make appropriate recommendations to achieve their desired outcomesConduct fluid dispensing/coating applications and equipment demonstrations in the labs or customer site. Generate applications reports in support of pre and post sales activities.Interface with customers in a professional manner to understand their applications issues and make appropriate dispensing/coating equipment recommendations to fulfill their needsConduct dispensing/coating applications and equipment training both in-house and on-site at customer locationsDeliver technical presentations at customer sites, trade shows, private road shows and technical symposiumsConduct on-site equipment installation, validation and commissioning for customersConduct on-site equipment troubleshooting, service and repairs for customersProvide remote technical support to customers and agentsDevelop technical documentation on service and process issuesCreate and maintain service information in the company CRM

Education and Experience Requirements

Minimum Bachelor of Engineering in Electrical/Electronics, Mechanical or Materials Engineering2-5 years experience in the semiconductor industry with knowledge in semiconductor fluid dispensing and conformal coating processes preferred.Process engineering experience in semiconductor packaging or wafer level packaging environment would be highly valuedAnalytical mind and ability to consider the big pictureConfident communicator – able to work closely with high level customers and present to large audiencesAbility to work independently and remotelyAble to work extra hours, weekend, public holiday when there is needed.Teamplayer who is comfortable to proactively draw on various resources in the organisation to achieve objectives

Travel Required

  None       Domestic 40%      International 40%