Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences.
  As a Customer Success Associate in Identity and Access Management, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other cross-functional groups to ensure a seamless customer experience while gaining the skills you need to grow within your role. 
  Job responsibilities Helps execute product adoption, expansion, and retention activities to support a healthy customer base Attends and participates in regular account meetings while keeping thorough notes to ensure accountability for customers Investigates and resolves customer issues in a timely and efficient manner Tracks and analyzes key metrics to measure customer success  Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise in customer success or a relevant domain area Strong verbal and written communication skills Comfortable using technology with a willingness to learn new technological skills, programs, and tools Demonstrated analytical skills and critical thinking ability Preferred qualifications, capabilities, and skills SQL Fluent in English