Responsible for Cloud Infrastructure delivery for key NAM & LAT customers, ensuring alignment with committed domain scope, timelines, key revenue milestones, and delivery costs against the as-sold baseline (ASBL).

Serve as the project escalation point for key technical issues impacting the project, collaborating with business group delivery managers, program directors, Market Services (MS), and Product & Engineering (P&E) leaders to ensure smooth and profitable execution. Onboard local, remote, and near-shore deliveries as per Nokia’s contractual commitments, maintaining high quality and preventing negative deviations in project financials for responsible projects. Accountable for aligning service demand and resource supply between Market Services and Cloud Infrastructure, ensuring that resource supply (cost booking) is in sync with the cost baseline. Contribute to decision-making during the pre-sales phase, validating scope and cost for Cloud Infrastructure deliverables. Identify cost overruns and deviations, supporting Nokia business groups in calculating nonconformance cost impacts and taking proactive actions to mitigate risks. Ensure organization tools are updated with the latest information and oversee the delivery quality of projects, addressing any resource gaps.

 

Technical Expertise

Cloud Infrastructure Knowledge: Deep understanding of cloud platforms (e.g., CBIS,NCS,NCP,OCP) and services. Systems Architecture: Ability to understand scalable, reliable, and secure infrastructure. Automation & Scripting: Knowledge about automation tools (e.g., Terraform, Ansible) and scripting languages (e.g., Python, Bash). Networking: Knowledge of networking concepts and protocols (e.g., DNS, VPNs, routing, firewalls). Security Best Practices: Familiarity with security principles, compliance requirements, and threat mitigation techniques. Monitoring & Troubleshooting: Experience with tools and techniques to monitor system performance, diagnose issues, and implement fixes. DevOps Practices: Experience in CI/CD pipelines and integration with development teams.

2. Project Management Skills

Time Management: Ability to prioritize tasks, set deadlines, and meet delivery milestones. Budget Management: Understanding of cost control, budgeting, and delivering within the specified financial constraints. Risk Management: Identifying, assessing, and mitigating risks to prevent project delays or cost overruns. Scope Management: Ensuring that the project stays aligned with the agreed-upon deliverables and client expectations.

3. Communication & Collaboration

Stakeholder Management: Clear and effective communication with business and technical stakeholders, including customers and internal teams. Negotiation Skills: Ability to negotiate terms, scope, and deadlines with clients, vendors, and teams. Team Leadership: Leading cross-functional teams and ensuring collaboration across departments like development, engineering, and operations. Presentation Skills: Effectively presenting project updates, reports, and technical explanations to non-technical audiences.

4. Problem-Solving & Analytical Thinking

Troubleshooting: Ability to quickly identify and resolve technical issues under pressure. Root Cause Analysis: Investigating problems thoroughly to determine the underlying cause and implementing permanent solutions. Continuous Improvement: Seeking out opportunities to improve processes, optimize systems, and reduce costs.

5. Customer-Focused Mindset

Client Relationship Management: Building strong relationships with clients, understanding their needs, and ensuring that those needs are met. Customer Satisfaction: Ensuring high levels of satisfaction through effective delivery and problem resolution. Service Delivery Excellence: Delivering projects with high-quality standards, ensuring reliability and performance.

6. Adaptability & Learning

Adaptability to Change: Being able to quickly adjust to new technologies, tools, and evolving client requirements. Continuous Learning: Staying up-to-date with industry trends, certifications, and emerging technologies in the cloud and infrastructure space.   Same Posting Description for Internal and External Candidates

 

 

Technical Expertise

Cloud Infrastructure Knowledge: Deep understanding of cloud platforms (e.g., CBIS,NCS,NCP,OCP) and services. Systems Architecture: Ability to understand scalable, reliable, and secure infrastructure. Automation & Scripting: Knowledge about automation tools (e.g., Terraform, Ansible) and scripting languages (e.g., Python, Bash). Networking: Knowledge of networking concepts and protocols (e.g., DNS, VPNs, routing, firewalls). Security Best Practices: Familiarity with security principles, compliance requirements, and threat mitigation techniques. Monitoring & Troubleshooting: Experience with tools and techniques to monitor system performance, diagnose issues, and implement fixes. DevOps Practices: Experience in CI/CD pipelines and integration with development teams.

2. Project Management Skills

Time Management: Ability to prioritize tasks, set deadlines, and meet delivery milestones. Budget Management: Understanding of cost control, budgeting, and delivering within the specified financial constraints. Risk Management: Identifying, assessing, and mitigating risks to prevent project delays or cost overruns. Scope Management: Ensuring that the project stays aligned with the agreed-upon deliverables and client expectations.

3. Communication & Collaboration

Stakeholder Management: Clear and effective communication with business and technical stakeholders, including customers and internal teams. Negotiation Skills: Ability to negotiate terms, scope, and deadlines with clients, vendors, and teams. Team Leadership: Leading cross-functional teams and ensuring collaboration across departments like development, engineering, and operations. Presentation Skills: Effectively presenting project updates, reports, and technical explanations to non-technical audiences.

4. Problem-Solving & Analytical Thinking

Troubleshooting: Ability to quickly identify and resolve technical issues under pressure. Root Cause Analysis: Investigating problems thoroughly to determine the underlying cause and implementing permanent solutions. Continuous Improvement: Seeking out opportunities to improve processes, optimize systems, and reduce costs.

5. Customer-Focused Mindset

Client Relationship Management: Building strong relationships with clients, understanding their needs, and ensuring that those needs are met. Customer Satisfaction: Ensuring high levels of satisfaction through effective delivery and problem resolution. Service Delivery Excellence: Delivering projects with high-quality standards, ensuring reliability and performance.

6. Adaptability & Learning

Adaptability to Change: Being able to quickly adjust to new technologies, tools, and evolving client requirements. Continuous Learning: Staying up-to-date with industry trends, certifications, and emerging technologies in the cloud and infrastructure space.   Same Posting Description for Internal and External Candidates