JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Technical Delivery Manager contributes towards the overall success of JLL data center operations for the Client account, engaging resources to ensure the effective and efficient operation of the data center portfolio.
Provide technical expertise and program implementation on operational deliverables (client service, operational, field execution) of operations and critical environments. Responsible for interpreting, communicating, and establishing engineering services and critical environments operational strategies for supporting the Client account. Ensures all resources, i.e. human, financial etc., are managed within the policies and procedures of JLL and the JLL Critical Environments Program.
RESPONSIBILITIES
Responsible for contributing towards the stand up of JLL services and implementation of programs and procedures in order to achieve performance goals and objectives.
Review metrics through the use of analytics or other tools provided by Client and JLL to ensure that the portfolio is being set up and managed within goal parameters.
Provide input and support to strategic planning initiatives and work with Account Director to identify portfolio and saving reduction opportunities.
Interface, collaborate and develop strong relationships with all stakeholders.
Support process owners and platform leaders with the implementation of training, education and expectations to ensure teams adhere to all processes and procedures.
Work with key stakeholders to ensure compliance as related to proper closeout and commissioning requirements are being followed including the collections and archiving of all necessary critical documents. Ensure that key stakeholders are properly maintaining archives of drawings, schematics, equipment operations manuals, warranty documents and other critical information.
Ensure all properties are operated, maintained and tested in accordance with local, state and national requirements overlayed by those required and expected of Client Corporation Account, ie, critical processes and reporting requirements.
MINIMUM REQUIREMENTS
5+ years operational experience in a data center environment
Demonstrated leadership skills in managing people and customers. Strong oral and written communication, negotiation and analytical skills.
Strong strategic thinker and planner. Ability to develop and create alternative ways to proceed way forward.
Strong analytical ability to think about all the factors that might affect a situation, recommend and execute solutions.
Strong organizational skills, complements abilities, i.e. how resources can be arranged for maximum productivity.
Strong judgment, problem-solving and crisis management skills.
Excellent interpersonal and relationship building skills.
Fundamental skills in critical systems such as emergency/stand-by generators, automatic transfer switches, un-interruptible power supply (UPS) systems, power distribution systems, UPS batteries, etc.
Technically proficient in operations of Building Management Systems, Life Safety Systems, CMMS, Microsoft Office, Power Point, Visio and Microsoft Outlook software.
Extensive electrical, mechanical & plumbing knowledge of commercial facilities with a very strong background in critical data center operations.
Proven record of providing excellent internal and external customer service
Location:
On-site –Atlanta, GA, Aurora, IL, Kansas City, KS, Kansas City, MOIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Accepting applications on an ongoing basis until candidate identified.