Technical Director, Personal Lines 120462 **The Opportunity** Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in Personal Property / Auto Technical Underwriting and are looking for a new challenge, we would love to hear from you. Zurich Canada is currently looking for a Technical Underwriter Personal Lines subject matter expert to provide Personal Property / Auto technical underwriting expertise and guidance to Business Units, External Partners / Brokers, and Underwriters. Reporting to the VP & Actuarial Director, you will contribute to underwriting strategies and solutions, develop knowledge of personal property and auto business, support portfolio management, and provide technical expertise for projects. This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This is a hybrid work opportunity. **What you will do** • Contribute to the implementation of underwriting strategies (e.g. pricing) and solutions (e.g. product development, underwriting tools and processes) for a portfolio, line of personal lines business. • Develop knowledge of Personal property and Personal auto business across Canada • Monitor underwriting strategy relating to performance metrics, data, and insights. • Operate within established organization Risk Policy, Global Underwriting Policy, and underwriting governance policies. • Contribute to development of technical underwriting guidelines, and Best Practices, including controls and procedures. • Handle queries within delegated authority. • Support aspects of portfolio management, including analysis to monitor profitability and growth of specialty areas of business. • Monitor Technical Price accuracy and supports Technical Price Certification. • Contribute to the Technical Underwriting Review Process. • Participate in compliance-related queries, including regulatory exams and insurance department inquiries. • Anticipate, recognize and respond to needs of customers. • Support implementation of customer initiatives. • Provide status updates. • Resolve technical problems by referring to policies, procedures, specifications. • Compare alternatives for solving problems or improving procedures or products and provide recommendations. • Provide technical expertise for short-term, defined scope projects. **Our Culture** • At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome. • We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact. • We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package. • We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that. • We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion. • We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities. • We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources. • We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto’s Top Employers and to have received Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award. **Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.** **About Us** Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com. **À propos de nous** Zurich fait partie de Zurich Insurance Group, un assureur multisectoriel de premier plan comptant près de 55 000 employés à l’échelle mondiale qui servent ses clients sur les marchés internationaux et locaux. Depuis 100 ans, Zurich Canada est un assureur important au service de moyennes et grandes entreprises, dont des sociétés multinationales, dans le marché commercial canadien. Avec plus de 550 employés dans des bureaux partout au pays, Zurich offre la force mondiale d’un fournisseur d’assurance de premier plan, combinée à une connaissance approfondie des industries et des marchés locaux. Zurich Canada aspire à être le premier choix des spécialistes de la gestion des risques en tant que partenaire de premier plan pour les aider à relever les défis d’aujourd’hui et de demain en matière de risques. Pour de plus amples renseignements, consultez www.zurichcanada.com. EOE Disability / Veterans