About the Role

We're seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.

Responsibilities Documentation Leadership Own and execute our technical documentation strategy Create clear, concise, and accurate documentation for APIs, SDKs, and integrations Design and maintain our documentation infrastructure and tooling Develop tutorials, guides, and sample applications that showcase best practices Produce engaging video content demonstrating key features and integration workflows Establish style guides and documentation standards Developer Experience Identify and implement improvements to the developer journey Create and maintain SDK examples and starter projects Build internal tools to improve documentation workflows Contribute to the design of developer-facing features Gather and analyze developer feedback to drive documentation improvements Technical Communication Write technical blog posts and integration guides Create content for developer communications Contribute to developer support channels Help identify and document common integration patterns and issues Participate in developer community events Qualifications 5+ years of technical experience, with at least 3 years focused on documentation Strong software development background with hands-on coding experience Excellent technical writing skills with a portfolio of documentation work Experience with API documentation and developer guides Proficiency in multiple programming languages Experience with documentation tools and static site generators Strong communication skills and ability to explain complex technical concepts Experience with version control systems (Git) and collaborative development workflows Nice to Have Experience building and maintaining documentation infrastructure Background in creating technical video content Experience with documentation-as-code approaches Knowledge of developer metrics and analytics Experience with OpenAPI/Swagger specifications Understanding of developer experience (DX) best practices Knowledge of continuous integration/continuous deployment (CI/CD) practices