AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Technical Infrastructure Program Manager for Configuration Management you will help create BOMs, refine processes, and grow the capabilities of current systems, driving continuous improvement to meet our needs as a developer of a world class cloud computing service provider. You will be responsible for seamless, rapid and global implementation of components, BOMs, documents, and other product data supporting the business strategies and supply chain requirements. This position will also serve to promote best practices and internal business processes with relation to change management and general PLM functions. We are looking for an individual who is responsive, flexible and able to succeed within an open collaborative peer environment. You must be motivated to work in a data driven environment, have a desire to drive process improvement, and long for the opportunity to analyze systematic issues and implement solutions to challenging problems.

Key job responsibilities
The Technical Infrastructure Program Manager primary responsibilities include, but are not limited to:
• Create product BOMs and process change orders in a PLM systems.

• Act as an advocate of Product Lifecycle Management best practices, methods, and processes.

• Own a program, develop strategies, identify risk, success criteria, execute projects plans and provide communication to stakeholders.

• Collaborate with customers to understand and analyze requirements, and subsequently develop functional designs, configuration, and technical specification documentation.

• Drive timely part setup, BOM releases, BOM changes to support new product introduction (NPI) as well as sustaining the business.

• Participate in continuous process improvements focused on systems, reporting, and data analysis efficiencies.

A day in the life
As a Technical Infrastructure Program Manager you will be,

1. Cross-collaborating with your customers to understand their requirements.

2. Establishing on going communication of project status, issues and risks in a timely manner to stakeholders and customers.

3. Drive and expand the scope of your programs needs.

4. Identify gaps in processes and develop project roadmaps with deliverables.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.