Primary: Sales force marketing cloud, sales force administration User setup and management and troubleshoot login issues Data management, updates, mass data loads. Service Cloud - case assignment, auto response rules and case management Reports Dashboards - advanced Creation and customization of list views Experience with Salesforce 'Flow' creationtroubleshooting of advanced automation Monitoring of scheduled jobs and daily checks Experience working with version control system for designs and code, such as git, subversion etc. as part of CICD process. Experience working with different RDBMS , preferably SQL server. Knowledge of Salesforce Experience Cloud, SF Identify, SF CRM, SF APEX development. Extensive infrastructure knowledge around Load balancing, Content Delivery Networks, SSL, Domains, firewalls etc. Excellent time management, problem solving, teamwork, and communication skills. Experience with Agile Software Development Lifecycle. Strong problem solving and critical thinking skills. Candidate to be proactive, able to manage his or her own work and contribute to discussions on a team level. Should be flexible to work in 24 5 shift (1.) To ensure process improvement and compliance in the assigned module, and participate in technical discussionsorreview. (2.) To create work plans, monitor and track the work schedule for on time delivery as per the defined quality standards. (3.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (4.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity.