Bureau Veritas is a global leader in verification, assessment and risk analysis in Quality, Environment, Health and Safety and Social Accountability (QHSE-SA).
The Group provides inspection and control, compliance verification and certification services to support Organizations of all sizes, belonging to all sectors, both public and private, from industry to services.
Founded in 1828, the Group now generates a turnover of 5 Billion Euros, has more than 1,000 offices in 140 countries and employs a network of 75,000 people. Reliability and the widespread availability of qualified technicians are among the strengths most appreciated by our 400,000 Customers worldwide.
As an Independent Third Party Body, Bureau Veritas conducts its business in full compliance with Core Values of Integrity and Ethics, Impartiality in Judgment, Respect for People and Responsibility to the Environment and Society.
Bureau Veritas is looking for a Technical Manager in Certification for Switzerland Area located in Zurich area.
Main Duties & Responsibilities:
Implement, manage, and monitor the effective implementation of the relevant global and local accreditation requirements.
Responsible for the certification integrity (Certificate Decisions) of the local certification entity;
Conduct regular internal audits to assess compliance to the management system requirements;
Improve management systems, processes, and best practices to enhance effectiveness and quality;
Monitor and supervise the processes to ensure compliance to the management system requirements;
Management of the competency of auditors, ensure support to Operations Managers and continually work on qualifying new auditing resources. Ensure appropriate records are uploaded and maintained;
To maintain updated the records and database (Global Auditor Database) with qualification & experience of Auditors, Lead Auditors and Specialists within their area, who are allocated to deliver BVC contracts, and to ensure that only personnel approved through Global Auditor Database are employed upon such activities;
Coordinate and provide training to auditors, sales staff and operational staff when required and ensure that training programs are established annually to cover refresher training and training on changes and new requirements;
Ensure resources have the required tools to execute tasks according to the company Management System requirements and policies;
Analyze technical data to identify opportunities for improving quality;
Perform quality controls and monitor Key Performance Indicators (KPIs) to ensure consistent, high-quality and compliant output according to requirements;
Coordinate corrective action implementation to improve systems;
To undertake internal compliance audits of the CER MS and certification activity within their area in accordance with the formal internal audit schedule;
Work closely with operations and support services (Operations, Sales, KAM, HR, Finance, IT, Procurement);
Keep abreast of changes to standards, management systems, procedures and communicate changes effectively;
Provide technical support in new business development;
Knowledge and/or qualifications in one or more certification standards.
Experience & Skills Required:
At least 3 years experience in technical management working in industry, implementing and managing management systems;
Management systems certification auditing experience;Extensive knowledge of regulatory standards and country legal framework;
Experience in ISO management systems;
Experience in customer service and liaison;
Excellent computer literacy;
Excellent German and English communication: Speaking, reading, writing;
Ability to interact with all levels of management, suppliers, and clients;
Communication and Organizational skills;
Problem solving - Strong problem-solving abilities to analyse complex situations, identify issues, and develop effective solutions. Applies judgment and acts according to the Bureau Veritas standards of ethics and integrity;
Analytical thinking, Attention to detail, Collaboration; Continuous Improvement mindset; Time management; Ability to make difficult decisions timeously.
OUR OFFER:
A secure job and diverse internal career prospects with a global market leader;
Intensive and structured familiarization with our products and processes: We will help you to become successful together with us;
Attractive salary package + bonus scheme;
Annual salary processes and a development process;
Short decision-making processes, flat hierarchies and team events.
Bureau Veritas guarantees equal opportunity and equal treatment and access to all candidates without discriminating on the basis of gender, race, color, ethnic or social origin, genetic characteristics, language, religion or belief, political or other opinion, membership of a national minority, heritage, birth, disability, age or sexual orientation.
All personal data will be processed in accordance with EU Regulation 679/16 (GDPR) and D.Lgs. 196/03. Information available at: https://www.bureauveritas.it/privacy-policy.