Responsible for the timely and effective completion of meter field service orders, meter tests and communication of results back to initiating department or process\. **Essential Functions:** + Recruits, develops, and supervises staff which includes training, scheduling, interpreting/administering of union contracts and conflict resolution\. + Supervises testing, repairing and calibration of meters, meter devices and metering equipment\. + Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance, and realigns performance measures, as appropriate\. + Ensures compliance with regulations and Company policies, changing operating procedures, as necessary\. + Effectively interacts with customers and resolves concerns, as necessary\. + Assists in the design of meter and service installations\. **Qualifications:** _Technical Knowledge/Skill:_ + Ability to use PC desktop applications \(e\.g\., Microsoft Word, Excel, EMail\) + Requires ability to effectively conduct field audits\. + Requires familiarity with Company operating and safety procedures as related to field and metering activities\. + Knowledge of both State and National Electrical Code, particularly as it pertains to service and the Company’s billing processes and systems preferred\. _Education:_ + Bachelor’s degree in electrical engineering, Business, or equivalent experience\. _Experience_ : + Five \(5\) plus years of related experience required\. + Experience in the areas of metering or engineering preferred\. + Supervisory experience in a union environment preferred\. _Licenses & Certifications:_ + Requires a valid driver’s license\. Compensation and Benefits: + Eversource offers a competitive total rewards program\. The annual salary range for this position is $118,000 \- $131,000 plus incentive\. Salary is commensurate with your experience\. Check out the career site for an overview of benefits\. \#custajd \#LI\-JB\! **Worker Type:** Regular **Number of Openings:** 1 **EEO Statement** Eversource Energy is an Equal Opportunity and Affirmative Action Employer\. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status\. VEVRRA Federal Contractor **Emergency Response:** Responding to emergency situations to meet customers’ needs is part of every employee’s role\. If employed, you will be given an Emergency Restoration assignment\. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location\.