Technical Operations Supervisor Job ID 186637 Posted 09-Oct-2024 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Facilities Management Location(s) Billings - Montana - United States of America Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our best-in-class services, which include ESG, security consulting, workplace strategy, and workplace experience. **About the Role:** As a CBRE Technical Supervisor, you will oversee a team responsible for providing administrative, process improvement and financial function support to an assigned group of senior technical business leaders. This job is part of the Engineering and Technical Services job function. They are responsible for supporting, preventive maintenance, and repairing equipment and systems. **What You’ll Do:** + Act as liaison with technical business leaders, facilities managers, and other internal and external clients to forecast workload demand and project deliverables. + Manage, plan, coordinate, schedule, and oversee the support team members' workload, deadlines, and day-to-day activities to ensure effective service delivery. + Work with business leaders to resolve conflicting priorities. + Coordinate and supervise the team's daily activities. + Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives. + Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function. + Coach others to develop in-depth knowledge and expertise in most or all functions' areas. + Lead by example and model behaviors that are consistent with CBRE RISE values. + Anticipate potential objections and persuade others, often at senior levels and of divergent interest, to adopt a different point of view. + Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies that impact the design of procedures and policies. + Contribute to new products, processes, standards, and/or operational plans to achieve functional goals. + Communicate difficult and complex ideas with the ability to influence. **Qualifications** To be successful in this role, the ability to perform each duty satisfactorily is required. Listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. **What You’ll Need:** + High School Diploma, GED, or trade school diploma with 5-8 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Prior shift leader or supervisory experience preferred. + Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. + The innovative mentality to develop methods that go beyond existing solutions. + Ability to solve unique problems using standard and innovative solutions having a broad impact on the business. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Expert organizational skills with an advanced inquisitive mindset. + Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)