Job Posting Title:

Technical Program Manager

Req ID:

10107063

Job Description:

About The Role

We are searching for an experienced Technical Program Manager to join our new Data Intelligence and Analytics (DnA) TPM org who will be responsible for helping drive business-critical initiatives across DnA. This role requires acute attention to detail, a strong sense of accountability, collaboration, technical understanding and experience managing cross workstream technology initiatives. In this role, you will directly contribute to the success of our Analytics team by holding regular planning sessions, stakeholders management, communications and status reporting, outlining strategic project deliverables and coordinating directly with Product, Engineering, and Analytics leaders across DTC (Streaming Direct to Consumer). 

At DTC, data is central to measuring all aspects of the business and critical to its operations and growth. DnA works closely with Business Operations, Data Engineering, Data Solutions, Product, and Partner Operations to drive tools and optimizations across the business. The Technical Program Manager will function as the interface between Data, Product, Operations, and Engineering teams; participating in coordination, alignment, road mapping and overall seamless delivery of best-in-class consumer applications. 

Responsibilities

Maintain alignment on DnA wide communication strategy for intra-team communication, partner and stakeholder comms and executive updates, by being responsible for Team Wiki/Confluence page hygiene and maintenance 

Helping DnA vertical teams adopt Project Management best practices: e.g., utilizing a unified project management tool, business models and processes with stakeholders and across DnA teams; automation and efficiency improvements 

Ensuring DnA are providing their inputs and delivering their outputs on top priority DTC ongoing projects (e.g., launches, price rises) 

Able and comfortable to work across partners and stakeholders from technical and engineering teams to business executives 

Takes initiative and a proactive approach at finding ways to remove barriers to move a project forward 

Accurately forecasting risks and mitigating exposure to accomplishing projects 

Develop strong partnerships with engineering, product management and analytics leaders to drive focus on strategic and tactical program objectives 

Build strategic relationships with key technology and business leaders to ensure program success 

With an international manager and clients, working outside of standard business hours may be necessary

Maintain and prioritize DnA Engineering requests, understanding technical concepts to effectively communicate with Engineering and address blockers or constraints

Manage cross-vertical projects, assess risks, and identify the right resources by understanding team activities and solving analytical problems

Convert business requirements alongside DnA verticals into high-level technical specifications and identify key contributors by understanding technical concepts and the domain

Stay informed on upstream product changes and assess their impact on downstream data, requiring a deep understanding of data

Basic Qualifications

3+ years of experience as a Technical Program Manager, Project Manager or Scrum Master for a technology team 

Background in Data Analytics, or history of working within an Analytics team preferred 

Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency 

Experience with large-scale organizational change efforts 

Experience building broad, large-scale communications plans 

Sense of humor and self-awareness (good understanding of your knowledge/limits) 

Love for data and taking turning chaos into something actionable 

High sense of ownership and a focus on building fast with awareness of limitations 

Good understanding of ETL processing, Data Warehousing, familiarity with BI Visualization tools such as Looker and Tableau 

Working knowledge of modern program management, analysis, and reporting tools such as Jira/Confluence, Airtable and MS Office 

Knowledge of SDLC, data analytics ecosystem 

Required Education

Bachelor’s degree in related field 

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Additional Information

​#DISNEYTECH

The hiring range for this position in Santa Monica, CA is $104,600 to $140,200 per year. The hiring range in Seattle, WA is $109,500 - $146,800, and the range in San Francisco, CA is $114,500 - 153,500. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Direct to Consumer

Job Posting Primary Business:

DTC Analytics and Data Science

Primary Job Posting Category:

Project Management Tech

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Santa Monica, CA, USA

Alternate City, State, Region, Postal Code:

USA - CA - 1200 Grand Central Ave, USA - WA - 925 4th Ave

Date Posted:

2024-12-11