Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart, enthusiastic team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the HW Engineering team focused on early transition to production programs, field support, and sustaining activities. The TPM will be focused on the post-Beta through End of Life portions of the project lifecycle with goals to improve efficiency, reduce cost, reduce installation cycle times, and improve performance on existing product platforms in support of Amazon’s next-generation Fulfillment Centers, Ground Sortation Centers, and Air Sortation Centers. This position is responsible for the planning and execution of projects within larger programs while serving as liaison between Deployment Engineering, Supply Chain, Global Support Services, and our fulfillment and logistics customers. If you are a Technical Program Manager with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions. Key job responsibilities - Lead the effective, efficient, and collaborative delivery of cross-functional projects - Interact with Systems & SW Engineering, Operations, and other key stakeholders to define and deliver complex programs - Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results - Identify, assess, track and mitigate issues and risks at multiple levels - Create, maintain and disseminate project information to stakeholders - Drive effective teamwork, communication, collaboration and commitment across multiple, disparate groups with competing priorities - Develop and drive hardware and or software program schedules that meet the larger program needs - Drive programs across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, HW Test Engineering, SW, Controls - Drive program needs across other AR teams including supply chain, technical OPS and manufacturing - Develop Functional Requirement Documents for programs based on Product Requirements A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications - Bachelor’s degree in Engineering or Computer Science, or similar area of study - 5+ years of experience leading hardware/software projects with vigorous schedules - 2+ years of project/program management experience (MS Project experience) - Experience working in a fast-paced matrix technical organization - Ability to communicate effectively with technical and non-technical individuals - Agile/Scrum experience for managing SW work Preferred Qualifications - Excellent written and oral communication skills - Proven problem-solving skills - Excellent organizational skills - System Engineering background/skills - Proven data analytics skills and experience developing and using tools to analyze large data sets to drive decisions - Ability to estimate project cost and return on investment - Understanding of warehouse fulfillment operations and logistics - Track record of being detail-oriented, demonstrated ability to self-motivate and follow-through on projects - Familiar with developing products through program phase gate processes - PMP Certified Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.