Technical Program Manager III, Devices, Books & AGI Legal
Amazon.com
Are you interested in a challenge that will reward your unique blend of business and technology skills? Are you excited by the opportunity to play a central role in addressing significant business-impacting processes? Do you enjoy the level of ownership and opportunities to innovate that come from working directly with customers and delivering advanced technical solutions on a global scale? Are you interested in utilizing Machine Learning to improve efficiency and reduce manual overhead for your stakeholders? Are you flexible, hard-working, and a good communicator? As a Technical Project Manager (TPM) for the Devices, Books & AGI (DBA) legal team, you’ll have the opportunity to play a key role in defining and delivering solutions used by legal team members and business partners worldwide. This is an excellent opportunity for someone who is looking for a growth position on a small team with a high degree of ownership, direct customer interaction, and opportunities to innovate in tangible ways.
In this role, you will drive the design, development, and implementation of technical solutions for the DBA legal team, working closely with your customers, other business and technology partners, and service providers to define customer requirements and prioritize and deliver solutions. You will partner closely with software engineers to plan and execute product releases from start to finish. You will define relevant service levels, adoption criteria, and success metrics. You will own relationships and dependencies with third-party solution providers. You will help write user stories, plan sprints, and ensure that customer requirements are met. You will also own periodic roadmap reviews with relevant stakeholders. This role allows for a high degree of ownership of the solutions you support and the ability to make a positive impact every day.
Key job responsibilities
• Builds internal customer and stakeholder relationships to manage expectations and agree on clear goals, objectives, and timelines.
• Builds and tracks technical road-map for product features, architecture changes, and third-party features and functions
• Provides frequent meaningful updates to stakeholders and management
• Identifies risks and external dependencies, and acts on them to ensure the team and project are not derailed.
• Be the point of contact for all integrations between the solution and third-party services
• Dives deep to learn new technologies and understand how they are best applied to solutions
• Works with software development teams to define and deliver on goals
In this role, you will drive the design, development, and implementation of technical solutions for the DBA legal team, working closely with your customers, other business and technology partners, and service providers to define customer requirements and prioritize and deliver solutions. You will partner closely with software engineers to plan and execute product releases from start to finish. You will define relevant service levels, adoption criteria, and success metrics. You will own relationships and dependencies with third-party solution providers. You will help write user stories, plan sprints, and ensure that customer requirements are met. You will also own periodic roadmap reviews with relevant stakeholders. This role allows for a high degree of ownership of the solutions you support and the ability to make a positive impact every day.
Key job responsibilities
• Builds internal customer and stakeholder relationships to manage expectations and agree on clear goals, objectives, and timelines.
• Builds and tracks technical road-map for product features, architecture changes, and third-party features and functions
• Provides frequent meaningful updates to stakeholders and management
• Identifies risks and external dependencies, and acts on them to ensure the team and project are not derailed.
• Be the point of contact for all integrations between the solution and third-party services
• Dives deep to learn new technologies and understand how they are best applied to solutions
• Works with software development teams to define and deliver on goals
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