Technical Project Manager
Hybrid | Chicago, IL | 2-3 Days a Week Onsite
US Citizenship and/or Permanent US Resident Status Eligible
Summary
Our client is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, our client delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions to optimize our clients’ technology environments. Additionally, our client is NMSDC-certified, with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. They are also backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market.
Responsibilities
Our client is looking for a Technical Project Manager to join their team! The Technical Project Manager reports to the overall Program Manager for a large, multi-workstream transformational Enterprise Asset Management (EAM) system engagement consisting of business process redesign, change management, and system implementation, all in a Program Management Office structure. Your role is to manage a team of 4-5 technical resources (IT and GIS resources) to guide and assist in the continued delivery of a functional and growing system to their end client. You will help manage the team’s work, ensuring the work breakdown structure is appropriately organized to allow distribution and delegation of the work, tracking and reporting progress, and acting to get the project back on track when necessary. This Manager should be a high achiever with 10+ years of experience working with clients from the shop floor to the C-suite and can speak to implementing enterprise-scale systems specifically with Cityworks/ESRI ArcGIS EAM systems.
Success depends on the Technical Project Manager's ability to build and maintain strong relationships internally and externally and demonstrate an exceptional command of infrastructure fundamentals and the ability to advise on and deliver innovative solutions.
Project Planning and ManagementDevelop and maintain the project plan, defining scope, deliverables, timelines, resources, and budgetsCoordinate and manage all phases of the project lifecycle, from initiation and planning to execution, monitoring, and closureCollaborate with stakeholders (such as city departments, GIS teams, and vendors) to identify project requirements and expectationsConduct risk assessments and develop mitigation strategies to address potential project challengesRegularly report on project status, budget, timeline, and risks to senior management and stakeholdersEnsure adherence to municipal or organizational standards and regulatory requirementsSystem Design and ImplementationLead/assist the design and configuration of the Cityworks/ESRI ArcGIS EAM system in collaboration with the IT, GIS, and asset management teamsOversee the integration of Cityworks / ESRI ArcGIS to ensure accurate spatial data representation of assetsPlan and manage data migration activities, including the conversion and integration of existing asset data into the new systemCoordinate the setup of user roles, permissions, and workflows within Cityworks/ESRI to align with organizational processesDesign and document data standards, system architecture, and integration points to ensure a cohesive systemData Management and Quality ControlEnsure that GIS and asset data in the EAM system are accurate, up-to-date, and compliant with quality standardsEstablish data governance policies and maintain data integrity by implementing validation rules and error-checking proceduresCollaborate with GIS specialists to ensure that spatial data is aligned with ESRI ArcGIS and Cityworks requirementsDevelop and manage data migration plans, including data cleansing, transformation, and loadingTechnical Support and System MaintenanceDevelop maintenance and support plans to ensure the reliability and stability of the Cityworks systemServe as the primary point of contact for technical troubleshooting, support, and escalation for Cityworks and ESRI ArcGIS issuesMonitor system performance, implementing updates, patches, and improvements as necessaryCoordinate with vendors and third-party consultants to resolve complex technical issues and ensure system compatibility with future releasesGather feedback from users to identify system enhancements and optimize functionalityStakeholder Communication and Change ManagementServe as a liaison between technical teams, project stakeholders, and end users to communicate project goals, updates, and changesContribute to a change management strategy to promote user adoption, including training, support, and continuous feedbackProvide guidance on process improvement opportunities to maximize the benefits of the EAM systemContinuous Improvement and OptimizationEvaluate new features and updates from Cityworks and ESRI ArcGIS to identify opportunities for system enhancementsAnalyze system usage and feedback to identify opportunities for improvement, including automation, reporting, and analyticsWork with stakeholders to regularly review workflows and adjust configurations to meet evolving organizational needsRequirements
10+ years of progressive and relevant experience in IT and GIS infrastructure, software development, and operations is required5+ years of extensive experience implementing enterprise-scale systems specifically with Cityworks/ESRI ArcGIS EAM systems is requiredConsulting and client management skills working with clients from the shop floor to the c-suiteBreadth and depth of experience across physical, virtual, and cloud enterprise scale systems such as EAM, GIS, CRM, and ERPFunction professionally under pressure with a keen sense of urgency, while managing multiple concurrent projects and deadlines under sometimes ambiguous and often complex circumstancesExperience cultivating and leading high-performance teams, creating an innovation culture, and mentoring to develop team membersComfortable working with employees at all levels of the company; Demonstrates professional tact, good judgment, and discretionMust be highly articulate, from business and technical perspectives, and able to deliver proposals and presentations to a wide variety of audiences with conviction and passionStrong analytical and problem-solving skillsetDemonstrates attention to detail, follow-up and has excellent organizational skillsProject planning and project management experience for large scale projects in an enterprise IT environmentEducation/Certification Requirements
NonePreferred Requirements
Aviation/Airport experience/background is highly desirableA Bachelor’s degree in computer science, information systems, finance, accounting, or related discipline desiredOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. -------------- About UsNorthern Virginia-based Precision Solutions is an expert in staffing solutions for companies of any size that open the door to new opportunities and seek outstanding talent. We pride ourselves on being versatile enough to tailor our relationships to the needs of each individual client, being agile in the fast-paced marketplace, and being precise in meeting the needs of any company. Equal Opportunity Employer StatementPrecision Solutions is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Options ApplyApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Application FAQsSoftware Powered by iCIMS
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