Kforce's client, an innovative technology company based in Boston, MA, is seeking a Technical Sales Engineer who is passionate about technology and enjoys solving complex problems while working closely with customers. The Technical Sales Engineer will play a pivotal role in supporting customers and driving the success of their cutting-edge solutions. In this hybrid position, this person collaborate with customers and internal teams to ensure seamless product installations, resolve technical issues, and contribute to continuous improvement initiatives. Key Responsibilities: * Install, configure, and troubleshoot products for customer deployments * Provide on-site and remote technical support during pre-sales and post-sales phases * Diagnose and resolve technical issues, ensuring customer satisfaction * Collaborate with engineering and support teams to achieve company goals * Manage and triage field service tickets, performing analysis to drive resolutions * Scope product applications, evaluate performance, and assist with installations * Develop tools and procedures to streamline issue resolution and technical processes