**Job Description:** **Position** **Overview:** The Technical Sales Representative will support and sell E.H. Wachs products under direct supervision and assist with providing technical oversight to ensure successful customer integration and implementation of products. **Essential Job** **Functions:** + Conduct pre-sales activities including understanding the customer’s business and analysis of product needs. + Conduct post-sales activities including delivery follow-up to ensure product has met customer’s needs and communication with customer for additional sales opportunity. + Handle incoming sales calls and provide technical support for products and applications. + Responsible for processing Web leads, activities, and quotations into CRM system. + Support field sales staff and distributors in moving opportunities through the sales process. + Foster new business and build customer relationships. + Process sales orders to invoice. + Process all RMAs (repairs & returns) and forward to shipping. + May prepare documents for import and export shipments. + Fulfill all requests for literature and technical information required to identify application and specify equipment. + Support Rental Centers with order processing and rental billing. + Required to adhere and comply with state and federal law, the ISO Quality program and procedures, and the safety program. + Additional duties and tasks as assigned. **Physical** **Demands:** + Prolonged periods of sitting at a desk and working on a computer in an office environment. **Requirements:** + High School or GED equivalent is required. Post-secondary education is preferred. + Must possess sales ability. + Through company training, this position requires advanced operation and application knowledge of organization’s products. + Excellent verbal, written, and interpersonal communication skills. + Strong aptitude with detailed computer programs, including MS Office (Word, Excel, Outlook, Teams). Experience working with CRM systems a plus. + Must be organized and detail-oriented, as well possess strong time management and problemsolving skills. + Ability to build and maintain strong relationships with internal and external customers. Must be a team player. + Ability to work independently and be resourceful. + Must be willing to seek out information to ensure full and accurate communication. + Must be able to adjust to a changing work environment, competing demands, frequent changes, delays and unexpected events. _ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._ **Compensation Information:** $63,700 - $86,500