The Saint-Gobain Performance Ceramic and Refractories (PCR) Application Engineer / Technical Sales Representative manages the sale of PCR Refractories solutions in the Non Ferrous market.  Key responsibilities will include promoting PCR solutions to customers, preparing quotes, managing projects, supervising installations, facilitating the link with the production plants, and achieving the forecasted sales, profit and asset objectives for assigned products and markets worldwide within prescribed budgetary limits. The position oversees a regional enterprise operating in a highly technical and very competitive environment requiring constant innovation and thus must drive the commercial, technical, and operational planning, and be accountable for results.  

Achieve sales, contribution, and asset ratios to meet the forecast by visiting customers and providing them with product/technical solutions to meet their needs via quotations and proposals. Provide required technical/marketing sales expertise to other team members, manufacturing or engineering personnel, and other international and domestic personnel to facilitate the securing of domestic orders. Use of design and analysis software to support sales activities is a requirement. Act as the technical resource for product selection, installation method, and operational suggestions for customers as required and present proposals designed to improve their operation or secure new business by displacing competition. Identify new opportunities and undertake product development projects designed to satisfy the requirement to ensure continued growth of sales and customer base.  Serve as the new product champion and lead the development of teams. Resolve all quality and service complaints including issuing of reports. Provide direct supervision of installation/application of assigned products at customer's facilities to ensure installation according to required instructions. Supervise distributor activities and coordinate sub-contracting of installers or products. Provide sales forecast data, determine requirements, and champion the development of technical promotional literature.  Secure competitive information to gain a competitive advantage.  Assist in developing prices and pricing strategies and implement price increases. Represent the PCR sales organization as part of WCM teams within the manufacturing plants. Other related duties assigned