Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will doDo you feel energized and motivated with the opportunity to be an active part in our work in safeguarding millions of truck deliveries safely reaching their destinations?
This is daily life at Technical Service, and we are currently looking for a Data Analyst to join our team in Quality & Customer Satisfaction in Gothenburg, Sweden
Your future team
Technical Service (TS) have the responsibility to deliver and coordinate technical support for Volvo HD trucks; diesel, LNG and BEV (Battery Electric Vehicle) and Volvo MD BEV Driveline towards market companies and importers and are the link between the market and design departments at Volvo Group Trucks Technology. We contribute to the Product Development process with our field and aftermarket expertise.
How you will make an impactWithin Technical Service we annually resolve more than 25 000 support cases, each representing a customer concern. As Data Analyst at TS you hold an important role being the Product Owner for TS data management platform and responsible for securing and preparing vehicle generated data, supporting our Product Specialists to analyze issues in customer trucks.
You will also work proactive; develop tools to analyze and find patterns and anomalies to understand why and prevent failure or break downs from happening. You will contribute to conceptualizing data analysis innovation projects and yearly DA development plan etc. You will work in close corporation both with our Product Specialists, as well as market companies/importers and internal Volvo Group customers. You will be a natural connection and an engaged contributor in our global analytics forums. You take own initiative, use your creativity to excel on the tasks and create the unexpected next analytics support we did not know we can´t live without.
You will be part of a great team of technically skilled, social, innovative and passionate colleagues with a good sense of humor -focusing on the common goal of keeping our customer on the road. We learn new things every day and we discuss and share our findings with each other. As a Data Analyst at Technical Service you get a unique opportunity to rapidly complement your current expertise with a deep understanding of real-life customer usage -and develop an extensive market knowledge and global network.
As we use many different sources of data, you are a structured individual with passion for data analytics and data storytelling. You have strong problem-solving skills and you enjoy discovering patterns in complex data. You have a holistic, open, innovative mind-set.
You are interested in technology and work hard to make tomorrow better than today. You have social skills and can build a network and maintain good relationships. You proactively acquire new knowledge and help others on the same journey.
• Minimum B.Sc. degree in Engineering, Computer Science, Mathematics or equal
• Documented programming skills in HTML, SQL, Python, Java, .net, C++, C#, Knime etc
• Documented experience with machine learning and visualizations
• Data visualization using Power BI
• Good understanding of data modeling and relatable database concepts
• Knowledge of data gathering, cleaning and transforming techniques
• Experience in Spark SQL, T-SQL and Databricks
• Matrix generation (Weibull)
• Business savvy, understand information from business perspective and use that to more effectively develop enabling technologies
• Experience in RPA is an advantage
• English and Swedish, oral and written
We are actively looking to increase diversity, equity and inclusiveness in our operations. That’s why we want to create teams with a good mixture of male/female, different personal backgrounds and ages. Fresh from university? -Warmly welcome!
Are we a perfect match?We go to work every day making real change to real people. In addition to a highly rewarding job, we also offer you a global company with fantastic opportunities for you to develop and grow. Join us!
Curious, and have some questions? Give me a call! Merja Hellanmaa, Manager Technical Service, +46 739022236
We apply a continuous selection process and interviews may be held before the end date, send in your application today!
Last application date is 18th of January. Due to holidays no applications will be reviewed before week 1.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Trucks Technology are seeking talents to help design sustainable transportation solutions for the future. As part of our team, you’ll help us by engineering exciting next-gen technologies and contribute to projects that determine new, sustainable solutions. Bring your love of developing systems, working collaboratively, and your advanced skills to a place where you can make an impact. Join our design shift that leaves society in good shape for the next generation.