Technical Service Manager
Kemin Industries
Technical Service Manager Location CN-Off-site Posted Date 11 hours ago(10/14/2024 3:17 AM) Job ID 2024-10438 # Positions 1 Category Customer Service Position Type Regular Full-Time Overview
is required.
The Technical Services Manager is responsible and accountable for providing research, technical support and sales assistance, to assigned current and potential and internal customers. Must represent Kemin in a professional and knowledgeable manner that provides assurance to our customers of our capabilities.
Responsibilities Identifying customer opportunities and resolving customer/product technical problems. Customer business development, new product evaluation and testing, current product line extension development.Developing experimental protocols, initiate tests with customers, and coordinate testing parameters.Maintaining large trial documentation on all assigned trials. Attending tradeshows, conferences, etc. Writing technical literatureTechnical training to the sales team Qualifications Master Degree in related aqua field3-5 years of relevant experience.Strong understanding of aqua industry. Excellent people interaction skills provide exceptional customer service to internal and external customers.Fluent in English, multilingual is a plus.Strong analytical skills in applied research and commercial testing with experience in field research studies and product development trials.Computer proficiency in Word, PowerPoint, and Excel applicationsis required.
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