Roles & Responsibilities
SAFETY, SECURITY & COMPLIANCE
· Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company’s Rules to Live By
· Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk
· Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
· Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates and for any persons visiting them while on the Company premises
QUALITY
· Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford’s Management System
· Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement
OPERATIONS
· Has responsibility for providing "hands-on" technical support to the production, and repair of equipment and/or tools.
· In shop environment, receives field tools, takes them apart, repairs and refurbishes tool to go back to the field using blueprints, manuals, following protocols.
· Primarily activity is at workshop, troubleshooting, repairing, refurbishing, implementing mandatory modifications and executing and/or planning preventive and corrective maintenance of field equipment and tools, helping to mitigate assets related non-productive time and improve overall field service delivery performance.
· May be required to attend a client location to perform his/her duties whenever an R&M task is deemed necessary to carry over a field operation.
COMMUNICATION
· Maintains effective communications with all key stakeholders both internal and where appropriate external
· Supervisors & Managers should clearly communicate expectations, roles and responsibilities to their reports
FINANCIAL
· All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses
· Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure
PEOPLE & DEVELOPMENT
· Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience
· Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential
· Supervisors are expected to actively engaging their employees to support talent management through Weatherford’s performance management process, including but not limited to talent assessments, succession planning & regular coaching opportunities
· Supervisors should collaborate with Human Resources & Training Development to drive strategies for the recruitment & retention of key personal & to foster an environment that supports the attraction & retention of a high performing talented workforce
VISION & LEADERSHIP
· Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times
Experience & Education
REQUIRED
· Minimum 1-3+ years related experience with demonstrated competencies
Knowledge, Skills & Abilities
REQUIRED
· Ability to work nights and weekends when needed
· Proficient verbal communication skills
· General knowledge of products to be sold and purchased
· General computer knowledge
· Must have basic reading, writing and math skills
· Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedules form
· Ability to maintain confidentiality; remain unobtrusive but present; demonstrate calmness and flexibility in a changing environment