Technical Solutions Representative
Kforce
Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Atlanta, GA.
Responsibilities:
* Manage consumable inventory
* Replace consumables, including customer provided paper, at each device location.
* Ensure adequate consumables are available at customer sites
* Clear paper jams
* Assist end user with device functionality
* Coordinated with company with SW branded support
* Report customer dissatisfaction to ADM
* Assist with the collection of usage pages per devices as needed
* Swap out devices with spares as needed
* Perform initial trouble shooting
* Perform maintenance on devices as directed by ADM
* Web based SW to manage fleet - proactive monitoring
* Track usage/activities @ Customer sites
* Manage utilization of onsite spare device inventory
* Coordinate with 3rd party suppliers to obtain status on 3rd party equipment
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