JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Technical Specialist

Provide technical assistance to develop, maintain, and enhance the value of client assets through the development and refinement of MOPs, EOPs, SOPs, flow charts, and other communications forms.  Documents and processes are developed with compliance to industry “Best Practices”, safety protocols, maintenance requirements and AHJ regulations.Maintaining frequent communication and coordination with key stakeholders in Mission Critical and non-critical sites and fostering robust professional relationships to address strategic goals and practical operations concerns.Provide technical engineering support for, and respond to, emergency requests as needed, ensuring swift and effective resolution of urgent issues.Contribute to audit processes that protect, maintain, and enhance the value of client assets, ensuring compliance with safety standards and operational best practices.Deliver exceptional support for Mission Critical and non-critical operations to ensure client satisfaction and act as a seamless liaison between JLL personnel, service providers and the client's real estate organization.Demonstrate strong leadership, prompt responsiveness, and innovative problem-solving to meet and exceed client expectations.Support Corrigo and MCIM CMMS program suites for management of incident reports and change requests.

Desired or preferred experience and technical skills:

Technical Proficiency - Exhibit deep understanding of Mission Critical and non-critical infrastructure concepts and of daily building equipment management. Expertise should include the ability to read blueprints and understand equipment preventive maintenance, troubleshooting, and system optimization, and assess provided scopes of work for preventative and reactive work activities for HVAC, electrical, plumbing, and fire life safety.Client Relations Expertise - Demonstrate superior interpersonal skills and proficiency in preparing and presenting building operations documentations to site specific operations staff, vendors, and clients.Best Practices – Deep understanding of operational best practices to enhance the customer experience, drive repeatable and scalable performance and the ability to mitigate risk of BAU, repair/construction, and emergencies through written protocols and other visual communications.

Required Skills and Experience:

Bachelor’s degree or 5+ years relevant experience as a technical writer or equivalent military experience supporting Mission Critical Environments.Excellent planning and coordination skills for responding to requests and delivering results within tight schedules.Technical literacy and communication skills to accurately interpret technical procedures and regulations, and translate this knowledge into concise, well-written, standardized procedures.Ability to effectively present procedures to personnel and address questions in both individual and group settings with managers, vendors, and clients.Demonstrate advanced knowledge of business and engineering software applications relevant to facility management and building operations.

Estimated total compensation for this position:

75,250.00 – 86,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Naperville, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.