Summary: Seeking a Technical Specialist with expertise in the CNC Machinery Industry to provide technical support, troubleshoot issues, and train technicians.

Requirements:

AS Degree in EET preferred

Minimum five years of field service experience on CNC products preferred

Willingness to travel 40% nationally for training during the first year

Willingness to travel 10% internationally

Preferred Skills:

Significant experience in offering technical support within the CNC Machinery Industry

Ability to identify and resolve repetitive product problems effectively

Responsibilities:

Take ownership of the Technical Specialist Customer Experience

Identify and develop action plans for product issues

Accurately identify replacement part numbers for products

Travel to customer facilities for diagnosis, repair, or training purposes as needed

Compile and distribute guides and bulletins for product installation and repair

Follow up on orders and expedite repairs by removing parts from machinery if necessary

Develop and present Technical Service Training Programs with visual materials

Pay Details: $55,000.00 to $65,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance