This employment opportunity is open only to Canadian citizens, to landed immigrants in Canada, or to foreign nationals who are legally authorized to work in Canada. 

Your mission:

This position plays a pivotal role in ensuring the highest standards of quality in our mill operations, with a focus on leading and coordinating various quality-related functions. The successful candidate will be responsible for overseeing laboratory operations, managing customer relations, and driving continuous improvement initiatives to enhance our product quality.

Leadership & SupervisionDirect the lab supervisor and quality engineerEnsure the lab personnel are competent and well-trained.Quality AssuranceEnsure the lab meets diagnostic, process, and quality testing needs.Act as the voice of the customer, attending to customer complaints and participating in product development discussions. Implement and enhance quality assurance techniques such as problem solving to ensure product and process excellence.Administer the Management of Change (MOC) process and software.Oversee and ensure compliance with ISO 9000 standards.Sales System OwnershipOwn the Pulp Sales System (PSS) and be the main contact for any quality-related changes.Understand the platform and determine and set up required reports.Customer EngagementOrganize and lead regular customer/sales/transportation meetings, highlighting and addressing customer feedback.Internal Quality MeetingsManage a weekly internal customer quality meeting, tracking action items for quality improvement.Facilitate customer focus group meetings to gather insights and feedback.Innovation & TechnologyStay relevant with new technology and innovation in the industryLead the Scientific Research and Experimental Development Program (SRED).Maintain a tracker for trials and conduct monthly meetings to discuss upcoming trials and ensure proper documentation Chip Quality ProgramLead the Chip Quality program and collaborate with the Fibre Manager.New Sack Kraft Paper Machine (2027)Implement quality testing and processes for a new sack kraft paper machine scheduled to be built in 2027.Collaborate with relevant stakeholders to ensure seamless integration of quality standards into the new machine's development.Your profile:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree in Science or Engineering.Experience in an industrial environment, preferably in a pulp mill Proven experience in a quality management or technical leadership role.Strong understanding of laboratory operations and quality control processes.Excellent communication and leadership skills.Ability to analyze data and drive continuous improvement initiatives.Our offer:Start: immediate start possible or within two weeks of offerLocation: Hinton, ABDuration: Permanent contractExtent: Full-timeLearn more why you should join our team! Click the link Benefits: Health benefits Mobile phone for employees Parking Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people are what drives our passion for performance, and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Adam Gowing.

This employment opportunity is open only to Canadian citizens, to landed immigrants in Canada, or to foreign nationals who are legally authorized to work in Canada. Only CVs uploaded onto our online career platform (e.g. www.careers.mondigroup.com) will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com to your “safe list” or address book.

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