西安, 陕西, CN
3 days ago
Technical Support
Duties & Responsibilities Provide timely, accurate, fast and professional service to meet / exceed customer’ s expectations.

提供及时、准确、快速和专业的服务,以满足/超越客户的期望。

Track customer’s needs and solve their problems.

解决客户的需求及问题。

Coordinate and effort to ensure the turnaround time to meet / exceed customer expectations.

协调并努力确保周转时间达到/超过客户的期望。

Keep work area and lab clean and in arrangement

保持工作区域和实验室整洁有序

Support manager to train the team members

协助经理培训团队成员

Support lab to conduct testing according to relevant standards

支持实验室根据相关标准进行测试

Collaborate with Lab to develop new testing methods and/or procedures

负责与实验室合作开发新的测试方法和/或程序

Identify, troubleshoot and resolve technical issues

识别,排除和解决技术问题

Review and sign test result

审核并签署测试结果 

Skills & Requirements

With experience in testing cosmetics, pet food, etc.

具有化妆品、宠物食品等领域检测经验

Proficiency with Windows, Word & Excel.

熟练使用Windows, Word和excel办公软件

Fluent English and good communication skill.

具有良好的英语水平,良好的沟通能力。

Good time management

良好的时间管理

Individual and Team work ethic.

具有良好的职业素养。

Familiar with ISO/IEC17025 and CMA related standards

熟悉ISO/IEC17025和CMA相关标准。

Ability to organize and prioritize workload to meet or exceed deadlines (with help from manager if necessary).

有能力组织好工作任务,能轻重缓急的安排工作而不至于超过期限。

Good training skill for team members.

良好的团队培训技能。

Team-spirited, be able to arrange reasonable workload for self .

有团队精神,能合理安排自己工作

Be able to bear variety of work.

抗压能力强。

Good at analysis/resolve problem.

善于分析/解决问题。

Be familiar with relative standards..

熟悉相关标准

 

Education & Experience Bachelor Degree or above

本科及以上学历

Above 3 years of lab working experience in related fields, at least 2 year testing experience

3年以上相关领域实验室工作经验,至少2年测试工作经验

A strong sense of responsibility with excellent work ethic.

有强烈的责任感和良好的职业道德。

Knowledge in chemical analysis.

化学分析知识。

English speaking and writing candidate will be favored.

具备英语口语和写作能力者优先考虑

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