Title – Technical Support Analyst Position – Fulltime Location – Philadelphia , PA Salary-$Open(Best Possible) Required Skills: + Implementation, maintenance and support of server environments, local and wide area networks at al locations. + May require sitting for extended periods of time. + Light lifting and/or carrying, not to exceed 50 lbs. + Manual dexterity and fine motor skills + Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree). + Interest in an knowledge of personal computer hardware and software. + Minimum 3 years’ direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and computer Windows and Wi-Fi networking support. + Knowledge about Active Directory and VCOIP. + Minimum 2 years’ support experience with cellular phones and tablets. + Excellent customer service skills; able to deal with people in pressure situations. + Personal integrity and strong work ethic. + Good customer service skills; able to deal professionally with people in pressure situations. + A valid driver’s license with an acceptable driving record and available for regional travel. Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!.