Omaha, NE, US
25 days ago
Technical Support Associate
Job ID: NS9778371119 Location: Omaha, NE Category: Information Technology Employment Type: Permanent Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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Technical Support Associate needed to fill a new position for a well-respected client located in Omaha, Nebraska. Apply today to take advantage of this unique and exciting opportunity! WHAT IS GREAT ABOUT THIS OPPORTUNITY?DIRECT HIRE Hybrid schedule – three days onsite, two days remote $50000 – $60000 per year with some flexibility based on skills and experienceOne of the United States’ largest wholesale distributors DO YOU ALIGN WITH THESE KEY QUALIFICATIONS?The Technical Support Associate will provide technical assistance to both internal employees as well as Client’s customers in troubleshooting and resolving computer-related issuesBachelor's degree in Computer Science or related disciplines preferredAt least three years of experience in customer technical support highly preferredSystem or network administration, VMware, telecommunications knowledgeAbility to explain technical issues to technical and nontechnical internal employees and Client’s customers WHAT WILL YOUR SUCCESS LOOK LIKE? As a Technical Support Associate, you will be proficient in setting up and repairing computer hardware and other associated devices in the office setting.  You will also assist internal employees as well as the Client’s external customers with troubleshooting computer and systems issues.   WHAT WILL YOU DO?   Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concernsGuides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructionsAssists users with installation of software and troubleshooting of related problems; refers more complicated issues to appropriate staffSetting up or repairing computer hardware and other associated devices such as printers and scanners; arranges some repairs with third party vendorsTroubleshooting system failures and identifying roadblocks in the network. Setting up new users and giving them appropriate accessMonitoring computer and telecommunication systems to improve network performance WHAT WILL YOU RECEIVE?Client Benefits: Benefits: Medical, Dental, Vision & MoreHolidays and Vacation Paid Time OffCompetitive 401(k) + Company MatchTraining & DevelopmentAdvancement OpportunitiesDO YOU WANT TO KNOW MORE?If you have a background that lines up well with the Technical Support Associate description and are interested in learning more about this opportunity, apply below NOW!   Studies have shown that people are less likely to apply to jobs unless they meet every qualification. At The Reserves Network we strive to provide the best experience and opportunities for everyone, so if you are excited about this role but your experience doesn’t align perfectly with every qualification listed, we still encourage you to apply. You may be the right candidate for this or other available roles we have. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.       Last update: 10.1.2023 Apply now View All Jobs Similar JobsDirector of Information and Technology $92,000.00 - $130,000.00/yearly Houston, TX DIRECTOR OF IT needed to fill a new position for a well-respected Regional Hospital south of Houston, TX. Apply today to take advantage of this unique and exciting opportunity! WHAT IS GREAT ABOUT THIS OPPORTUNITY? - DIRECT HIRE - ONSITE - SALARY: $130K + BONUS - MODERN/RENEWED FACILITY DO YOU... Apply Now Full Stack Developer $60,000.00 - $110,000.00/yearly Grand Island, NE Full-Stack Developer needed to fill a new position for a well-respected client headquartered in Grand Island, Nebraska. 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