Hong Kong, Central Plaza, Hong Kong
3 days ago
Technical Support Engineer


It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Direct report to Operations Manager and IT ManagerArrange daily job allocationAssist in the audio and technical set-up and clear-out of Private Diary CasesProvide daily support on the technical requirements of audio and transcription systemsHost and manage the virtual hearingEnsure any technical issues are properly addressedMonitor and review equipment levels to ensure adequate equipment is provided for each jobWork with operations teams and reporters to ensure the technical requirements are understood and followedEnsure high standards of service are provided to clients at all timesPerform related administration duties such as audio files management, hardcopy transcript delivery, production and audio logging etc when requiredLiaise with client for software installation and clarification of job requirementsAny other related duties as assigned

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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