Exciting Job opportunity for a Technical Support Engineer supporting a school district serving over 10,000 users. This opportunity is on the South Side of Chicago with a team looking to revamp their environment. They are a technology-driven institution leveraging Azure, Intune, and advanced virtualization technologies.

They’re creating a dynamic learning environment where technicians transform into tomorrow's IT leaders. With hands-on experience across multiple technologies, and a commitment to continuous learning, this role gives you the opportunity to support building out an IT infrastructure.
Required Skills & Experience Basic networking fundamentals Troubleshooting capabilities Ticketing system experience Strong communication skills Desired Skills & Experience Entry-level IT certifications Virtualization understanding Azure and Intune familiarity Customer service background What You Will Be Doing
Tech Breakdown 40% Direct User Support 30% Infrastructure Maintenance 20% Ticketing System Management 10% Technology Documentation Daily Responsibilities 70% Hands-On Technical Support 20% Knowledge Base Development 10% Team Collaboration The Offer Bonus OR Commission eligible You will receive the following benefits: Medical, Dental, and Vision Insurance Vacation Time Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.