An IT and Cybersecurity company in the NYC Metropolitan Area is seeking a Helpdesk Manager.

A successful candidate will have 5+ years of experience in Technology Support, and 2+ years in a managerial role. As the helpdesk manager, you will be responsible for mentoring junior members of the team.

Required Skills & Experience: Strong knowledge in O365 administration An expert knowledge in windows desktop and server operating systems Experience and strong technical knowledge in networking, virtualization, and cloud technologies. Desired Skills & Experience: Previously working at a Managed Service provider Experience as a technical manager What You Will Be Doing: Manage 10+ support desk engineers Work closely with clients to ensure satisfaction and address any escalations The Offer: Competitive salary Paid training and Certification benefits You will receive the following benefits: Payments towards Healthcare benefits Applicants must be currently authorized to work in the US on a full-time basis now and in the future.