Embark on a journey of success with Nezda as a Technical Support Representative L2 for VOIP/Telephony Account.

Qualifications:
✅ At least Highschool Graduate with a minimum of 2 years of Technical Support Representative experience handling VOIP/Telephony Accounts
✅ Required experienced in VOIP technology including SIP, RTP, QoS, COS, codecs for at least 2 years
✅ Knowledge of network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, etc.

Job Description: