Omaha, NE, US
4 days ago
Technical Support Services Technician
Job ID: NS799269228 Location: Omaha, NE Category: Information Technology Employment Type: Contract Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now   * Required field. Technical Support Services Technician | $17.00 – $20.00 per hour | Onsite 3-Month Contract  What Matters Most        Competitive Pay of $17.00 – $20.00 per hour        Schedule: Full-time, 3-month contract         Location: Omaha, NE       Opportunity to gain experience professionally in a supportive and valued work culture       Weekly Pay with direct deposit  Job Description  As a Technical Support Services Technician, you will be responsible for advanced troubleshooting, maintenance, and installation of personal computer systems, with a focus on PC and software troubleshooting. You will document system maintenance, upgrades, repairs, and installations using relevant software tools. You are expected to exhibit strong judgment in customer service, foster positive customer relations, and collaborate effectively with team members. Proactively addressing and resolving technical issues is a key part of the role. You should be an independent worker with excellent self-management skills, demonstrating initiative in planning, organizing, and executing tasks efficiently. Responsibilities:   Utilizes service management tools, following established policy and procedures, to track and document issues, requests, incidents, and projects. Performs follow up to ensure issues, requests and incidents are resolvedEnters time (worked and non-worked) for tickets and projects on a daily/weekly basis ensuring all time is documented according to procedures and processesPerforms second level on-site break-fix support on customer hardware and software – including customer support and training on device and software use, installing software, assisting with new customer setups, troubleshooting IMS issues, and completing preventive maintenance on desktops and PCsTroubleshoots basic and advanced network connectivity situations that include the following: releasing/renewing IP addresses, releasing/renewing DNS leases, setting up DHCP addresses for printers, desktop workstations, laptops, wireless devices, and other PC infrastructure components to ensure operability and meet service and performance requirementsProvides customer support for second level service requests and incident tickets by going on-site to resolve the customer request or issueFully documents actions and resolutions into tickets   Qualifications and Requirements:        Minimum of a High School diploma or GED required. Certification in one or more of the following is desirable: CompTIA, Microsoft Certifications, or ITIL/ITSM.        Minimum of four (4) years’ experience working as Technical Support Service Technician or equivalent      Experience must include advanced desktop/laptop/mobile device support using current technologies and installation/configuration of end user devices      Must also have two (2) years’ experience working in active directory and remote management tools. Benefits and Perks:        $17.00 – $20.00 per hour       Medical Benefits        Training & Growth Your New Organization: Join a highly respected organization headquartered in Omaha, NE, that values professional growth and teamwork. This company fosters a supportive culture, offering opportunities to contribute to impactful projects in an essential industry. 
Your Career Partner:  The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.  
The Pay Rate range for this position is $17.00 – $20.00 per hour, excluding benefits. Your final Pay Rate will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.   Apply now View All Jobs Similar JobsPower Platform Developer $48.00 - $55.00/hourly Omaha, NE Power Platform Developer | $60 - $70 per hour| Contract to Hire - REMOTE    What Matters Most: -       Competitive Pay: $60 - $70 per hour -       Schedule: M-F, 8-5 Central Standard Time with a FULLY REMOTE work environment - Play a key role in a major digital... Apply Now Senior Full Stack Developer $115,000.00 - $125,000.00/yearly Houston, TX Senior Full Stack Developer | $115K - $125K | Onsite Direct Hire What Matters Most - Competitive Salary of $115K - $125K per year - Location: Onsite work in Houston, TX - Direct Hire opportunity with career growth and stability Job Description As a Senior Full Stack Developer, you will play a... Apply Now Business Analyst Houston, TX Business Analyst | $28 - $33 per hour | Onsite Contract What Matters Most - Competitive Pay of $28 - $33 per hour - Work Hybrid Schedule in downtown Houston, TX - 6-month contract opportunity with potential for extension - Weekly pay with direct deposit - Comprehensive benefits including medical,... Apply Now IFS ERP Developer $60,000.00 - $110,000.00/yearly Grand Island, NE IFS ERP Developer | $70,000 - $110,000 per year | RemoteDirect Hire What Matters Most - Competitive Salary of $70,000 - $110,000 per year - Location: Grand Island, Nebraska - Direct Hire opportunity with career growth and stability - Remote Opportunity Job Description IFS ERP Developer needed... Apply Now Customer Migrations Representative $23.00 - $25.50/hourly Blair, NE Customer Migrations Representative | $23.00 - $25.50 per hour | Onsite8-month Contract What Matters Most - Competitive Pay of $23.00 - $25.50per hour - Schedule: Full-time, 8-month contract, 100% onsite - Location: Blair, NE - Opportunity to gain experience professionally in a supportive and... Apply Now
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