Adecco is seeking a **Technical Support Specialist** to join our client’s team in Pompano Beach, FL. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users. You will diagnose, troubleshoot, and resolve hardware and software issues, ensuring the smooth operation of our IT infrastructure. **Top reasons to work with Adecco:** + Competitive weekly pay: $29.00 per hour + Upskilling opportunities through the Adecco Aspire Academy + Dedicated onboarding specialist to guide you from offer to your first day. **Requirements:** + Strong experience with Windows Operating Systems, Android devices, Configuration Manager, Active Directory, and corporate networks + Associates Degree in Information Systems, Computer Science, or related field + Bachelor's Degree in Information Systems, Computer Science, or related field preferred + 5+ years of experience in a technical support role **Key Responsibilities:** + Provide first-level technical support for end-user devices (PCs, laptops, tablets, Android devices, printers, scanners, etc.) + Diagnose, analyze, and resolve hardware and software issues + Install, configure, and troubleshoot Windows Operating Systems and Android devices + Support network infrastructure + Deploy new technologies and devices + Utilize ITSM software to document and track work + Collaborate with other IT teams to implement technical strategies + Communicate effectively with end-users regarding IT changes and outages + Adhere to strict information security guidelines **Pay Details:** $29.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance