Kforce has a client that is seeking a Technical Support Specialist in Saint Louis, MO. Primary Duties and Responsibilities: * Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance, and hardware * Technical Support Specialist will respond to assigned tickets * Evaluates, prioritizes, resolves problems and requests, or escalates to appropriate support areas * Acts as the front-facing support liaison for all desktop-related support issues * Provides support documentation for Tier 1 Service Desk * As a Technical Support Specialist, you will collaborate with higher level technical areas on planning and issue resolution * Prioritize workload to appropriately respond to customer needs and demands * Acts as a liaison between customers and senior technical staff Project facilitation: Complete tasks associated with projects or activities that relate to the desktop support environment, such as system upgrades, system integration and system administration * Perform other duties as assigned