Technical Support Specialist **Hourly Pay Rate:** $17.00 **Position:** Technical Support Specialist **Location:** On-site Call Center **About the Role:** We are seeking a **Technical Support Specialist** to provide inbound customer service for electronic lockboxes and access keys. You will deliver courteous and professional assistance while multitasking screens and tools to resolve technical issues over the phone. **Key Responsibilities:** + Assist end-users with technical support for electronic lockboxes and access keys. + Apply customer satisfaction skills to deliver positive service experiences. + Document calls and follow established procedures for uniform support. + Meet performance metrics for call handling, volume, and productivity. + Support additional projects or skillsets as assigned. **Requirements:** + Availability to work flexible shifts between **5:00 AM and 7:00 PM** , seven days a week. + Commitment to attendance, punctuality, and teamwork. + Ability to work early mornings and weekends as needed. **Schedule:** This is a **full-time, 40-hour-per-week** position, with occasional overtime opportunities. Join our team to deliver exceptional customer support in a collaborative office environment! If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.