Job Title: Technical Support Specialist with German Job Description To ensure the expansion of our Welcome and Support Center we are looking to recruit a Technical Support Specialist. The Welcome and Support Centre provides technical support and replacement parts logistic support for one of Concentrix’s major customers. **So** **,** **what’s** **the** **role** **all** **about** **?** + HandlingClients’Technicalrequestsbyphone and chat + Providing Hardware and Software support to the utilized multifunctional devices + Focusingoncustomerexpectationsandsatisfaction + Collaboratingwithotherteammemberstoprovidehigh-qualitysupport + Ensuring that all Service level Agreements (SLAs) are met consistently **Our** **top** **candidate** **has** **:** + Fluency in German and working level of English + Basic Troubleshooting skills + Excellentcommunicationskills + Ability toidentifyandunderstandclients’needs + Abilitytopresentcomplexinformationin a simpleway **Why** **to** **work** **for** **Concentrix** **?** + Standard workinghoursonfull-time + Competitiveremunerationwithperformance-basedbonuses + Opportunitytogrowwithourcareerdevelopmentprograms + RewardandRecognitionprogram + Constantsupportfrom a dynamicsuccess-driventeamofspecialists + Health and Life Insurance + Internet Allowance + Meal Allowance That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you! **We’re** **looking** **forward** **to** **meeting** **you** **!** **Who** **are** **we** **?** With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies. We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Location: GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**