Our client, a leading technology solutions provider, is seeking a Technical Support Tech I to join their team. As a Technical Support Tech I, you will be part of the IT Support Department supporting end users with their technical needs. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset which will align successfully in the organization. **Job Title:** Technical Support Tech I **Location:** Plain City, OH **What's the Job?** + Provides support to end users on a variety of technical issues. + Identifies, researches, and resolves technical problems efficiently. + Responds to telephone calls, emails, and personnel requests for technical support. + Documents, tracks, and monitors problems to ensure timely resolution. + Works under immediate supervision while relying on instructions and pre-established guidelines. **What's Needed?** + Associate's degree in a related area. + 0-3 years of experience in the technical support field or a related area. + Knowledge of commonly-used concepts, practices, and procedures within technical support. + Ability to follow instructions and guidelines effectively. + Strong communication and interpersonal skills. **What's in it for me?** + Opportunity to gain hands-on experience in a dynamic environment. + Work with a supportive team dedicated to professional growth. + Engage in problem-solving and technical challenges that enhance your skills. + Be part of a company that values innovation and customer satisfaction. + Potential for career advancement within the organization. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: ?Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup? (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ ?creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.